Vulnerability & mental health awareness workshop
A CILEx endorsed programme
This is a two-hour interactive workshop. On successful completion, a certificate in ‘Vulnerability and mental health awareness’ will be issued by the Chartered Institute of Legal Executives.
This workshop is for individuals interacting with debtors (who may be vulnerable), such as enforcement agents, welfare teams, support and contact centre management and staff, advice agencies, debt collection agents and debt managers.
Workshop topics covered
Mental health problems
Procedures and risk factors
Enforcement vulnerability: legal background Mental health documentation