Understanding violence & conflict management workshop

Understanding violence &  conflict management workshop
Name of course:
Understanding violence & conflict management workshop
Brief summary of course:

A CILEx endorsed programme

This is a two-hour interactive workshop. On successful completion, a certificate in ‘Understanding violence and conflict management’ will be issued by the Chartered Institute of Legal Executives.

Workshop topics covered

Risk assessment Understanding anger
Communication blocks Escalation
Post incident considerations
Reporting an incident

 

Costs:
£155.00 + VAT per person. Group discounts are available.
Phone Number:
01492 539036
Background to course provider:
https://www.hcegroup.co.uk/certificated-enforcement-agent-training-course/

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